Privacy Policy

2. Information We Collect

We collect personal information in the following ways.

Information you provide directly

• —Name, organization, email, phone, and address submitted via contact or quote forms
• —Order details, billing and shipping addresses, and payment references (we do not store credit card numbers)
• —Communications sent to us by email or phone

Information collected automatically

• —Browser type, device type, operating system, and IP address
• —Pages visited, time on page, and referral URLs via analytics (e.g., Google Analytics)
• —Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

• —Process and fulfill your orders and quote requests
• —Communicate about your order, account, or support request
• —Send transactional emails (order confirmations, shipping notifications)
• —Improve our Site, products, and customer experience
• —Comply with legal and regulatory obligations
• —Send marketing communications where you have consented (opt out at any time)

4. Legal Basis for Processing

We process your personal information on the following bases: performance of a contract (order fulfillment), your consent (marketing emails), compliance with a legal obligation, and our legitimate interest in operating and improving our business.

5. Sharing of Information

We do not sell your personal information. We may share it with:

• —Service providers who process data on our behalf (shipping carriers, payment processors, email platforms) under confidentiality agreements
• —Legal authorities where required by law or to protect the rights and safety of our customers or business
• —Business successors in the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 7 years in accordance with Canadian tax law. When data is no longer needed, we securely destroy or anonymize it.

7. Cookies

Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, and support marketing. You can control cookies through your browser settings — note that disabling certain cookies may affect Site functionality.

• —Strictly necessary — required for the Site to function
• —Analytics — help us understand how visitors use the Site
• —Marketing — used to deliver relevant advertising (only with your consent)

8. Your Rights

Subject to applicable law, you have the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate or incomplete information
• —Withdraw consent to marketing communications at any time
• —Request deletion of your personal information, subject to legal obligations
• —Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise any of these rights, contact us at support@intellistagecanada.ca.

9. Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via a notice on our Site.